Nova. Career Architecture

Refund & Cancellation Policy

Last updated June 20, 2026 · Effective June 20, 2026

Here's how purchases, cancellations, and refunds work at Nova — and, just as important, what to do if you paid and didn't receive your materials.

Didn't get your packet? First, check your spam or promotions folder. If it's still not there, email support@nova-systems.ai and we'll resend it right away. This isn't a refund — it's us making sure you receive what you paid for. Please reach out before disputing a charge; delivery issues are almost always something we can fix in minutes.

Career Rebuild (one-time)

Because Career Rebuild materials are generated and delivered digitally on demand, purchases are generally non-refundable once materials have been delivered. We will always make things right in the case of:

If any of those happen, email support@nova-systems.ai and we'll resolve it. You can also preview the quality of Nova's work with the free Visibility analysis before purchasing a rebuild.

Career Pro (monthly)

Subscription charges are non-refundable, but you may cancel at any time to prevent future renewals. When you cancel, your access continues through the end of the period you've already paid for, and you won't be charged again.

Career Architect (annual)

Subscription charges are non-refundable, and you may cancel at any time to prevent future renewals. If you believe you purchased in error, contact support@nova-systems.ai within 7 days and we'll review the request at our discretion.

How to cancel

Email support@nova-systems.ai from (or referencing) the email address you used at purchase, and we'll confirm your cancellation and stop any future charges.

A note on chargebacks

If something's wrong — a missing email, a link that didn't load, a charge you didn't expect — please give us a chance to fix it first. We can almost always resolve an issue faster than a dispute can, and we'd much rather take care of you directly.

Contact

support@nova-systems.ai
Luminary Ventures Corp (DBA Nova Systems).
We aim to respond to support requests within one business day.